1. Introduction
This Privacy Policy explains how 333Auto collects, uses, shares, and protects information when you use the 333Auto website, the 333Auto Android application (com.auto333.app), and the vehicle and auto-parts services made available through them.
By using the services, you acknowledge the practices described in this policy. If you do not agree, please do not use the services.
2. Scope
This policy applies to https://www.333auto.com, its language subdomains, the 333Auto Android application, account and shopping features, vehicle and parts inquiries, orders, payment flows, and customer-support interactions. It does not govern a third-party website or app after you leave 333Auto.
3. Who We Are
333Auto is the service and application name. Dongguan Hongqiang Used Vehicle Import and Export Co., Ltd. operates the platform and provides vehicle-export and related commercial services. The seller, contracting party, or payment recipient for a particular transaction may be identified separately in the applicable quotation, checkout, order confirmation, invoice, or payment statement.
The Google Play publisher name may be different from the platform operator's legal name. Questions about the publisher, operator, seller, or payment recipient may be sent to Workspace@333auto.com.
4. Information We Collect
Depending on the features you use, we collect account and identity information, inquiry details, saved preferences, cart and favorite items, addresses, order and transaction information, and technical or analytics information. The following sections describe these categories in more detail.
5. Information You Provide
Account registration and authentication may involve your email address, email verification code, password or other authentication credential, full name, telephone number, user identifier, and account profile information. We use passwords and authentication credentials to authenticate your account; this policy does not claim that the application stores passwords in readable form.
When you request a quotation or contact us, you may provide your name, email address, mobile or WhatsApp number, country or destination, selected vehicle or part, configuration, quantity, and free-text message. Customer-support communications may also contain any information you choose to include.
6. Information Collected Automatically
When you use the services, our systems and analytics providers may automatically receive the page URL, referring page, interaction events, session identifiers, browser and device characteristics, operating system, language, approximate location inferred from an IP address, IP address, and timestamps. Server access logs may also record request and network information for delivery, reliability, and security.
The Android application requests internet access so it can load the service and communicate with our servers. The current Android manifest does not request camera, microphone, contacts, precise location, approximate location, notification, or media-library permissions.
7. How We Use Information
- Provide, maintain, localize, and improve the website and application.
- Create and authenticate accounts and maintain sessions.
- Respond to inquiries and provide quotations and customer support.
- Operate carts, favorites, addresses, checkout, orders, payment status, delivery, and after-sales support.
- Measure page use, product interest, inquiries, and service performance.
- Detect abuse, troubleshoot errors, secure accounts, enforce terms, and comply with legal obligations.
8. Orders and Transactions
For shopping and order services, we may process cart contents, selected products and SKUs, fitment or configuration information, quantities, buyer name, email and phone number, recipient name, country, state or province, city, district, postal code, address lines, shipping method, saved-address preference, order number, prices, currency, shipping charge, order total, payment status, order status, purchase history, and shipment or logistics information.
9. Payment Information
Card payments are presented through Stripe's Payment Element and are confirmed using Stripe.js. Card numbers and card security codes entered into the Payment Element are sent directly to Stripe and are not stored in full by the 333Auto front end.
We and our server may receive and retain transaction-related information such as an order identifier, Stripe PaymentIntent identifier, payment status, amount, currency, payment-method type, card brand, and the last four digits of a card. Stripe processes payment credentials under its own privacy policy and terms.
10. Analytics and Advertising Measurement
We use PostHog to understand use of the services. PostHog is configured for automatic interaction capture and receives business events such as WhatsApp clicks, inquiry submissions, model clicks, and time spent on certain pages. Event properties can include the page URL, source within the service, product, brand, model, configuration, quantity, country, and other context associated with the interaction.
We also use Meta Pixel for page-view and conversion measurement, including events such as content views, leads, contact actions, cart additions, checkout initiation, payment-information addition, and purchases where those events are triggered. Meta may receive browser, device, cookie, IP-address, page, and event information under its own terms.
11. Cookies, Local Storage, and Login Credentials
The services use browser storage and may use cookies or similar technologies. Local storage is used for language and font preferences, language-redirect status, recent parts-search or VIN/OE search history, authentication and refresh tokens, and a cached account profile. Session storage is used for pending sign-in actions and to avoid duplicate purchase-event reporting. Stripe, PostHog, and Meta may set or read their own cookies or similar identifiers.
You can clear browser or application storage through your browser or device settings. Clearing it may sign you out, remove preferences, or limit some features.
13. International Processing and Transfers
333Auto serves users in multiple countries. Information may therefore be processed in a country different from the one where you live, including where our operator and service providers maintain systems or personnel. For example, PostHog is configured with a United States ingestion endpoint, and other providers may process data in locations described in their own policies. Data-protection laws may differ between these locations.
14. Data Security
We use reasonable administrative and technical measures intended to protect information, including HTTPS for public production traffic, authenticated account requests, access tokens, and restricted access by personnel and providers who need information to perform services. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
15. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain an account, complete and document transactions, resolve disputes, prevent fraud, enforce agreements, and meet legal, accounting, tax, and regulatory obligations. Retention periods vary by data type and context. When information is no longer required, we take reasonable steps to delete or de-identify it.
16. Your Privacy Rights
Subject to applicable law, you may ask to access, correct, delete, or receive a copy of your personal information, or object to or restrict certain processing. You may also withdraw consent where processing relies on consent. Send a request from the email address associated with your account to Workspace@333auto.com. We may need to verify your identity before completing a request.
17. Account and Data Deletion
You may request deletion of your 333Auto account and associated personal information through the public account-deletion page at https://www.333auto.com/account-deletion or by emailing Workspace@333auto.com with the subject "Account Deletion Request". Do not send your password or full payment-card number.
We will evaluate and process the request under applicable law. We may retain order, transaction, tax, fraud-prevention, chargeback, security, or dispute records where retention is required or permitted by law. Deleting an account does not necessarily delete information held independently by a payment provider or another third party; you may need to contact that provider directly.
18. Children's Privacy
The services are intended for people who can enter into vehicle or auto-parts transactions and are not directed to children. We do not knowingly solicit personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
19. Third-Party Websites and WhatsApp
The services link to third-party sites and services, including WhatsApp. When you follow a link or communicate through a third-party service, that provider's privacy policy and terms apply. We do not control the privacy practices of third parties and encourage you to review their policies before providing information.
20. Changes to This Policy
We may update this policy to reflect changes to the services, providers, or legal requirements. We will post the revised policy on this page and change the 鈥淟ast updated鈥?date. Material changes may also be communicated through the service where appropriate.
21. Contact Us
Privacy contact: Workspace@333auto.com
Platform operator: Dongguan Hongqiang Used Vehicle Import and Export Co., Ltd.
Address: Room 106, No. 147 Guangma Avenue, Machong Town, Dongguan City, Guangdong Province, China
Website: https://www.333auto.com